Orders are typically fulfilled within 2–5 business days. We take great care with every batch and will always reach out if anything may delay your order.
We know — buying something scented without a sniff first sounds a little wild. But trust us, our blends are crafted with intention and quality in mind. Still, if your order doesn’t quite meet your expectations, we offer refunds and exchanges within 14 days of delivery confirmation — no fuss, no awkward energy.
Please note that return shipping is the responsibility of the customer, as we’re a small artisan studio.
If you ever have any questions, concerns, or just want to chat about your order, reach out anytime at zadeandzephyr@gmail.com or through our Contact Form — we’re always happy to help.